![]() ![]() In the tab that opens, click the Properties button.Click the name of the public Wi-Fi network.Click on ‘Open Network and Sharing Center.’.Press the Windows logo key + I on your keyboard to open the Settings app.Thus, DNS is often referred to as the phonebook of the internet because it links URLs with their IP addresses. The purpose of the Domain Name System (DNS) is to translate these domain names into IP (Internet Protocol) addresses like 173.194.39.78 so that your browser can load the site. Note: We know websites by their human-readable domain names like. if you have a third-party DNS server on your computer, you can resolve the problem by turning it off.įollow the easy steps below to get it done. You will then be able to browse the internet without further issue.Ī third-party DNS (Domain Name System) server, such as Dyn, the Google Public DNS server, and so on, can sometimes restrict a proper connection to a public Wi-Fi. Now, copy and paste the address in your browser’s URL bar and press Enter.Locate the IPv4 address displayed under ‘Wireless LAN adapter Wi-Fi:’. ![]() Type ‘ipconfig’ (make sure not to include the inverted commas) and press Enter.Type ‘CMD’ in the text field and press Enter or click the Ok button to open the Command Prompt window.You can do this by pressing the Windows logo key + R combination on your keyboard. Here’s how to obtain the connected router’s IP address: But in case it doesn’t work, you will have to manually obtain the IP address of the connected router and type it into the URL bar instead. This should be sufficient in forcing the Wi-Fi login page to appear. Type any of the following in the URL bar and then press Enter to get on the router’s login page:.Move on to the other solutions below.įollow these easy steps to access the router’s default page: If the issue persists after you’ve tried all the above four fixes, don’t worry. Launch your browser and try visiting ‘.’ The login page may now appear.Enable the network connection again by clicking on the Wi-Fi icon and the Wi-Fi tab again.Click the Wi-Fi icon in the left corner of your taskbar.Close the Preferences tab or re-launch the browser.Īlso, after you’ve disabled the option in your browser settings, make sure to turn off any third-party pop-up blocker that’s active on your PC.Unmark the checkbox for ‘Block pop-up windows.’.Click the Menu icon (the horizontal three dots).Close the Settings tab or re-launch the browser.You’ll find ‘Block pop-ups’ under Security.Click Settings and then click Privacy and Security displayed on the left-hand side.Click the ‘More’ button (the horizontal ‘three-dot’ icon in the top-right corner of the window).Close the Settings tab or re-launch your browser.In the page that opens, disable the option ‘Blocked (recommended)’ by clicking the slider on the right-hand side.Click on ‘Site settings’ and scroll down to ‘Pop-ups and redirects.’.Scroll down to the bottom of the page and click on the ‘Advanced’ drop-down to access more settings.Click on Settings from the context menu.Launch the browser and click on the three-dot icon in the top-right corner of the window.We’ll now look at how to disable pop-up blocking in Chrome, Microsoft Edge, and Firefox. However, this could also be stopping the public Wi-Fi login page from appearing. Your browser may be set to block pop-ups so as to save data, load pages faster, and also shield you from seeing annoying ads when you visit a website. Simply launch it and try visiting a website. Note: You might not necessarily need to set the new browser as default. Launch the new default browser and see if the login page will show up. You can go ahead and reconnect to the Wi-Fi network. Then Select the browser you wish to use and click the option that says ‘Set this program as default.’ Select ‘Category’ under the ‘View-by’ drop-down.Type ‘Control Panel’ in the search box.Go to the Start menu (press the Windows logo key on your keyboard).Perhaps the captive portal will now come up. If the issue persists after you’ve restarted your PC, the next best option is to set another browser, such as Microsoft Edge or Firefox, as your default browser. See if the login page will now appear in your browser. Turn on your Wi-Fi and connect to the network once again.Turn the PC back on and log back into your user account.Log out of the user account on your computer and shut down the system.Disconnect from the network and turn off your Wi-Fi.This workaround could be all that is required to resolve the issue. Let’s get right to it, shall we? Fix 1: Restart Your PC However, you are free to go at it in any order you prefer. We suggest you try these solutions sequentially as presented. ![]()
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